Patient queue & token management, in real time
A live OPD queue your front desk and doctors actually trust — tokens, call-next, and WhatsApp updates so patients wait less and corridors stay calm.
OlivHealth gives every OPD a single live queue: register a patient and they’re in line, doctors call the next patient with a tap, and patients get a WhatsApp nudge as their turn nears — all tied to the same record you’ll bill.
A live OPD queue
One shared, real-time queue the front desk and doctors both trust. Register a patient and they appear in line instantly — no paper slips, no shouting names.
Tokens done right
Automatic token numbers, per hospital and per department, so every room has its own clean sequence and patients know exactly where they stand.
Call-next for doctors
Doctors pull the next patient with one tap; the queue updates everywhere at once. No double-calling, no skipped patients.
WhatsApp turn updates
Patients get a message as their turn approaches, so they can wait outside or grab a chai instead of crowding the corridor.
By room & department
Separate queues for OPD rooms, departments and stations, so a busy hospital stays organised instead of one giant line.
Straight into billing
The visit that flows through the queue is the same record that gets billed — queue, consult and payment are one continuous flow.
Frequently asked questions
Do patients need an app to use the queue?
No. Patients are registered by your front desk and receive updates over WhatsApp/SMS. There is nothing for them to install.
Can we run separate queues per department?
Yes — queues are per hospital and can be split by room, department or station, each with its own token sequence.
Does the queue connect to billing and records?
Yes. The same visit that moves through the queue is what gets consulted and billed, so nothing is entered twice.
Can I see it on a real OPD flow?
Yes — book a demo and we’ll run a live OPD queue end to end.
See it on your own hospital’s data
A quick, no-pressure walkthrough over WhatsApp or a call.
Book a demo →