One of the first things Indian clinics ask us is: “Do we charge GST on a consultation?” The short answer for core clinical care is no, and getting the paperwork right matters for a clean audit.
Two documents, one rule
Under GST, healthcare services provided by a clinical establishment are exempt. So a doctor consultation or a clinical procedure is billed on a Bill of Supply, no CGST/SGST line, because none applies.
But the moment you sell something taxable, retail pharmacy items, certain diagnostics or non-clinical services, that line carries GST, and the correct document becomes a Tax Invoice with the CGST/SGST split (or IGST for inter-state) and the relevant HSN/SAC code.
How OlivHealth handles it
Every service in your catalog carries a tax category. Exempt services produce a Bill of Supply; taxable services attach the tax rate you configured and produce a Tax Invoice, with the split, HSN/SAC and rounding computed for you. Mixed bills are resolved automatically, so front-desk staff never have to decide which document to raise.
All amounts are stored and computed in integer paise, so totals are exact, no floating-point drift across discounts, taxes and part-payments.