If you want to understand how an outpatient department really runs, stand at the front desk for an hour. Registration, tokens, patients routed between Reception, Vitals, Doctor, Billing and Pharmacy, all at once, all changing minute to minute.
A live board, not a paper register
OlivHealth models each counter as a station with its own live token and waiting count. Reception registers and starts a visit; the visit then flows to the next station. A waiting-room display board shows what’s serving and what’s next, so the corridor manages itself.
Numbering that fits India
Tokens, bills and receipts are numbered per hospital, not globally, and reset the way you expect (daily tokens, financial-year bill sequences). Two hospitals under one organisation never share a sequence.
Everything else, records, billing, documents, analytics, hangs off that live visit. Get the queue right and the rest of the day follows.